When trying to sort through a clocking issue with a secondary redundant network, here are a few things to check to ensure everything is communicating properly.
Testing
- Manually change clock leaders and ensure clock leaders change smoothly without any hiccups
- Check latency status, IP addresses, and link speed for abnormalities
Troubleshooting
- Take a look at the network topology. With a secondary network they should be parallel networks that do not cross over. Ensure that is the case by double checking each device. It could be a simple as a cable incorrectly patched.
- Ensure each device's network settings are set to Redundant, not Switched. Switched will act as a network switch, crossing Primary and Secondary. Changing this setting will require a reboot, but it only reboots the Dante hardware, not the device itself.
- Check settings inside of the Dante network switches.
- Look at settings like EEE, PTP, IGMP Snooping/Querier, QoS
- If it is a Yamaha Dante switch, open up Yamaha Lan Monitor, open the web GUI (leave admin & password fields blank), go to Management, select Dante Optimization, and ensure Auto-Configure via LLDP is on.
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