Waves CPU Overload

Modified on Fri, Jan 6, 2023 at 2:23 PM

Regarding the issue at hand,
SoundGrid servers may drop or distort audio if the CPU is overloaded. To check if the CPU is overloading, look at the SG meter in the top right corner. Ideally, the maximum usage should be an average of %85.

Note that higher sample rates require more processing power and are more prone to such issues.

In situations where the CPU is overloading, we would first suggest trying the following:

Remove or reduce the use of heavy plugins. Note that Reverb plugins tend to have higher CPU demands
Increase the Server Network Buffer to a higher value (Note: This will affect system latency).
Verify that the Clocking on the M-Waves Card is set to Digital (in SuperRack) and that the Sample Rates are the same on both the console and SuperRack.

You may also refer to our How to Avoid Audio Drops in a SoundGrid System article for more solutions that may resolve the matter.

In case the issue persists, please upload the following information to our secure folder:

Please attach a short video showcasing the issue
Upload the session that is causing the issue

Steps to upload the files:

Please browse to the folder in the following link - ****LINK HERE****
Upon clicking the link, under Enter Verification Code, click Send code.
You will receive an e-mail with a temporary code for verification to your inbox. If you can't see the e-mail, please check the spam folder.
Copy and paste the code to the text-box and click Verify.
You can now safely upload the file(s).